Ford Archives - Auto Xperts

2008 Ford Crown Victoria
Mileage
159,895
Service Date
12/9/2024
Services Performed
visually inspected and found the front brake pads are at 6mm and rear at 6mm but found that the rotors were grooved and scored severely also noticed parking brake and red brake light is on clear the lights after battery is replaced and recheck *Recommend replacing brakes all the way around and recheck
Verified customer concern found the car does not have power jump started and checked the alternator output voltage is good 14.1 volts battery is dead *Recommend replacing battery
BATTERY – Remove & Replace – [Includes: Test.]
verified customer concern found the door lock assembly is inoperable Note: Driver door panel handle was broken prior to start work *Recommend replacing door lock/latch with acuator assembly Note: to open the driver door the panel has to be removed which in these cases might get damaged a bit or broke while opening Note: the driver door has dent and gets stuck with the fender every time opening and closing * recommend body shop for fixing and adjusting the door and fender
Installed the latch and everything working perfectly fine Note: the driver door has dent and gets stuck with the fender every time opening and closing * recommend body shop for fixing and adjusting the door and fender
Erika L. gave our service a 5 star review on 12/10/2024
2011 Ford Pickup
Mileage
66,209
Service Date
10/4/2024
Services Performed
Verified customer concern Pinpointed noise coming from driver hvac temp blend door actuator REC driver (left) hvac temp blend door actuator
Replaced door under warranty
Robin S. gave our service a 5 star review on 10/4/2024
2012 Ford Fusion
Mileage
169,458
Service Date
8/30/2024
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt
Joseph G. gave our service a 5 star review on 8/30/2024
2017 Ford Escape
Mileage
63,716
Service Date
7/19/2024
Services Performed
ENGINE OR TRANSMISSION MOUNT – Remove & Replace – Front, Right,Eng Mount
Gary V. gave our service a 5 star review on 7/19/2024
2011 Ford Fiesta
Mileage
108,375
Service Date
7/11/2024
Services Performed
verified customer concern upon starting the car found the engine light and Oil light is on and the A/C actuator motor in dash is clicking checked the oil level and found oi level is ok but the sticker on the windshield shows its past due Found multiple codes (refer to health scan report): P0420 catalyst below threshold P0054 O2 sensor bank1 sensor 2 heater resistance P0456 Evap system very small leak detected checked live data for the o2 sensors and found they are within spec *Recommend cat (CA ULEV II) performed smoke test and found no smoke was coming out of the system *Recommend following the TSB (13-11-5) after reprogramming will have to recheck for codes
Kim P. gave our service a 5 star review on 7/11/2024
2014 Ford Mustang
Mileage
156,601
Service Date
7/3/2024
Services Performed
verified customer concern Tried to start the car and found the starter gear shaft is getting stuck and can not turn over the engine **recommend replacing the stater and recheck
STARTER ASSEMBLY – Remove & Replace – V6
John G. gave our service a 5 star review on 7/5/2024
2008 Ford Crown Victoria
Mileage
159,894
Service Date
7/2/2024
Services Performed
Verified customer concern Removed all 3 door panels except door rear, checked for power and ground for the window motors and found the power and ground were present. Use powerprobe directly gave power and ground to window motor and noticed no response. Tried manually rolling up window and was stuck. REC replacing all 3 window regulator and motor assembly then recheck (Driver front, Passenger front, and passenger rear)
During replacement found that the glass had sticky residue if customer doesn't clean the window then warranty is voided due to the residue causing the regulator and motor to seize
Erika L. gave our service a 5 star review on 7/2/2024
2013 Ford Expedition
Mileage
145,575
Service Date
6/14/2024
Services Performed
Technician verified customer concern found a/c blowing warm Technician performed pressure check and found: Vehicle low on freon unable to verify compressor functionality at this time Technician performed visual inspection and found uv dye leaking from the rear evaporator core and the line to the evaporator core leaking *Recommend replacement of the rear evaporator core and line and recheck
Jackie R. gave our service a 5 star review on 6/14/2024
2017 Ford Escape
Mileage
62,268
Service Date
6/4/2024
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found Right motor mount showing signs of wear Possible oil leak (cleaned and will inspect during next oil change)
Gary V. gave our service a 5 star review on 6/8/2024
2010 Ford Fusion
Mileage
87,002
Service Date
2/15/2024
Services Performed
Customer BYOP no warranty on parts or labor did not diagnose per customer request clear check engine light after repairs
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found: Oil pan leaking Rear brake pads measure at 5mm Front brake pads measure at 8mm
Cynthia L. gave our service a 5 star review on 2/15/2024

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