Ford Archives - Page 2 of 7

2008 Ford Crown Victoria
Mileage
159,894
Service Date
7/2/2024
Services Performed
Verified customer concern Removed all 3 door panels except door rear, checked for power and ground for the window motors and found the power and ground were present. Use powerprobe directly gave power and ground to window motor and noticed no response. Tried manually rolling up window and was stuck. REC replacing all 3 window regulator and motor assembly then recheck (Driver front, Passenger front, and passenger rear)
During replacement found that the glass had sticky residue if customer doesn't clean the window then warranty is voided due to the residue causing the regulator and motor to seize
Erika L. gave our service a 5 star review on 7/2/2024
2013 Ford Expedition
Mileage
145,575
Service Date
6/14/2024
Services Performed
Technician verified customer concern found a/c blowing warm Technician performed pressure check and found: Vehicle low on freon unable to verify compressor functionality at this time Technician performed visual inspection and found uv dye leaking from the rear evaporator core and the line to the evaporator core leaking *Recommend replacement of the rear evaporator core and line and recheck
Jackie R. gave our service a 5 star review on 6/14/2024
2017 Ford Escape
Mileage
62,268
Service Date
6/4/2024
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found Right motor mount showing signs of wear Possible oil leak (cleaned and will inspect during next oil change)
Gary V. gave our service a 5 star review on 6/8/2024
2010 Ford Fusion
Mileage
87,002
Service Date
2/15/2024
Services Performed
Customer BYOP no warranty on parts or labor did not diagnose per customer request clear check engine light after repairs
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found: Oil pan leaking Rear brake pads measure at 5mm Front brake pads measure at 8mm
Cynthia L. gave our service a 5 star review on 2/15/2024
2014 Ford Fusion
Mileage
90,312
Service Date
1/16/2024
Services Performed
– verified battery is dead; battery has sulfate. REPLACE BATTERY. (DURALAST: P#: T5-DLG. GROUP SIZE: LBN2) – jump started vehicle. Performed charging system test. ALTERNATOR AND STARTER PASS. – "Check parking aid" dash warning present – "Hill start assist not available" dash warning present – "Service AdvanceTrak" dash warning present – low fuel level (less than 50m travel distance). Vehicle has been sitting. NEEDS A FUEL TANK DRAIN/CLEAN AND FUEL-SYSTEM TREATMENT – performed vehicle scan; multiple codes present (see attached printout). Saved and cleared codes, installed tester battery, and road tested vehicle. Re-scanned vehicle. Multiple active codes in the parking aid module for the parking aid sensors. PARKING AID SYSTEM NEEDS DIAGNOSIS. – road tested vehicle and felt vibrations from the wheels/tires (see notes on tires below) – oil sticker mileage: 86,748. Date: 10-22-21. Checked oil; level is low, fluid is oxidized. "Change oil" dash warning present; oil life @ 0%. NEEDS LOF. – windshield wiper blades torn. REPLACE WIPERS. – RIGHT REAR wheel missing 1 lug nut. REPLACE LUG NUT. – LEFT REAR tire has a nail. REPLACE TIRE, LR. – FRONT tires are severely cracked/dry-rotted. REPLACE TIRES or ROTATE FRONTS WITH REARS AFTER REPLACEMENT OF LEFT-REAR TIRE (W/ NAIL). – rear brake pads are 1mm short of grinding metal-to-metal. – ALL rotors are rusted from sitting. REPLACE FRONT AND REAR PADS/ROTORS. – valve cover is actively leaking down the firewall-side of the engine. VVT solenoid o-rings are leaking oil onto valve cover itself. REPLACE VALVE COVER GASKET SET AND VVT SOLENOID O-RINGS. HIGH-PRESSURE FUEL-INJECTION PUMP EQUIPPED. REPLACE FUEL-PUMP SEAL IF REPLACING VALVE COVER GASKET SET.
BATTERY – Remove & Replace – Low Voltage – [Includes: Test.]
DISC ROTOR – Remove & Replace – Rear,Both – [Includes: Repack Wheel Bearings (where applicable) and replace Pads (if necessary). DOES NOT include refinishing.]
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt
Yesnia M. gave our service a 5 star review on 1/16/2024
2014 Ford Fiesta
Mileage
141,330
Service Date
1/15/2024
Services Performed
TRANSAXLE ASSEMBLY – Remove & Replace
Programming
Patrick A. gave our service a 5 star review on 1/15/2024
2014 Ford Mustang
Mileage
148,029
Service Date
12/27/2023
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found: Both PCV hoses are leakingoil Both vvts intake and exhaust leaking from seal Brake fluid low and dirty Rear pads measure at 5mm Passenger wiper torn Possible rear main seal leak *Recommend start with valve cover gasket and recheck for other oil leaks after repairs
John G. gave our service a 5 star review on 12/27/2023
2014 Ford Fiesta
Mileage
139,966
Service Date
12/6/2023
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found: No work needed at this time everything in good working condition
Could not replicate customer concern Technician performed brake inspection and found: Front pads and rotors thick and in good condition Rear drums and shoes in good condition at this time *Recommend customer bring the vehicle back if concern persist
Patrick A. gave our service a 5 star review on 12/8/2023
2009 Ford Focus
Mileage
209,842
Service Date
8/25/2023
Services Performed
Refer to previous service history customer replaced radiator and vehicle is still overheating when turning off check and advise
Replaced water pump with new found that the engine is no longer overheating but the temperature gauge is still showing that it is once turned off
Scott K. gave our service a 5 star review on 9/4/2023
2009 Ford Focus
Mileage
209,630
Service Date
8/4/2023
Services Performed
– performed vehicle scan and found no engine codes – road tested vehicle with a/c on max and coolant temp hovered around 206*F, a/c blows hot – engine idling, vehicle stopped, a/c off and blower off; temperature rises to 221*F and remains constant – turned off engine and watched temp rise to 230*F where it gradually began to cool back down again – cooling fan functioning as designed – water pump functioning as designed – removed rad cap and found visual signs of contaminants in the fluid and coating on inside walls of radiator fill neck – ran vehicle up to operating temp and using a temp gun, measured temps across radiator and found sporadic hot spots – radiator needs upper and lower hoses disconnected and a manual flush of the radiator itself – refill cooling system and recheck concern OTHER – noticeable brake squeal heard during road test – a/c blows hot at all times
Scott K. gave our service a 5 star review on 8/4/2023

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