verified customer concern upon starting the car found the engine light and Oil light is on and the A/C actuator motor in dash is clicking checked the oil level and found oi level is ok but the sticker on the windshield shows its past due Found multiple codes (refer to health scan report): P0420 catalyst below threshold P0054 O2 sensor bank1 sensor 2 heater resistance P0456 Evap system very small leak detected checked live data for the o2 sensors and found they are within spec *Recommend cat (CA ULEV II) performed smoke test and found no smoke was coming out of the system *Recommend following the TSB (13-11-5) after reprogramming will have to recheck for codes
Kim P. gave our service a 5 star review on 7/11/2024
verified customer concern Tried to start the car and found the starter gear shaft is getting stuck and can not turn over the engine **recommend replacing the stater and recheck
STARTER ASSEMBLY – Remove & Replace – V6
John G. gave our service a 5 star review on 7/5/2024
Verified customer concern Removed all 3 door panels except door rear, checked for power and ground for the window motors and found the power and ground were present. Use powerprobe directly gave power and ground to window motor and noticed no response. Tried manually rolling up window and was stuck. REC replacing all 3 window regulator and motor assembly then recheck (Driver front, Passenger front, and passenger rear)
During replacement found that the glass had sticky residue if customer doesn't clean the window then warranty is voided due to the residue causing the regulator and motor to seize
Erika L. gave our service a 5 star review on 7/2/2024
Technician verified customer concern found a/c blowing warm Technician performed pressure check and found: Vehicle low on freon unable to verify compressor functionality at this time Technician performed visual inspection and found uv dye leaking from the rear evaporator core and the line to the evaporator core leaking *Recommend replacement of the rear evaporator core and line and recheck
Jackie R. gave our service a 5 star review on 6/14/2024
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found Right motor mount showing signs of wear Possible oil leak (cleaned and will inspect during next oil change)
Gary V. gave our service a 5 star review on 6/8/2024
– verified battery is dead; battery has sulfate. REPLACE BATTERY. (DURALAST: P#: T5-DLG. GROUP SIZE: LBN2) – jump started vehicle. Performed charging system test. ALTERNATOR AND STARTER PASS. – "Check parking aid" dash warning present – "Hill start assist not available" dash warning present – "Service AdvanceTrak" dash warning present – low fuel level (less than 50m travel distance). Vehicle has been sitting. NEEDS A FUEL TANK DRAIN/CLEAN AND FUEL-SYSTEM TREATMENT – performed vehicle scan; multiple codes present (see attached printout). Saved and cleared codes, installed tester battery, and road tested vehicle. Re-scanned vehicle. Multiple active codes in the parking aid module for the parking aid sensors. PARKING AID SYSTEM NEEDS DIAGNOSIS. – road tested vehicle and felt vibrations from the wheels/tires (see notes on tires below) – oil sticker mileage: 86,748. Date: 10-22-21. Checked oil; level is low, fluid is oxidized. "Change oil" dash warning present; oil life @ 0%. NEEDS LOF. – windshield wiper blades torn. REPLACE WIPERS. – RIGHT REAR wheel missing 1 lug nut. REPLACE LUG NUT. – LEFT REAR tire has a nail. REPLACE TIRE, LR. – FRONT tires are severely cracked/dry-rotted. REPLACE TIRES or ROTATE FRONTS WITH REARS AFTER REPLACEMENT OF LEFT-REAR TIRE (W/ NAIL). – rear brake pads are 1mm short of grinding metal-to-metal. – ALL rotors are rusted from sitting. REPLACE FRONT AND REAR PADS/ROTORS. – valve cover is actively leaking down the firewall-side of the engine. VVT solenoid o-rings are leaking oil onto valve cover itself. REPLACE VALVE COVER GASKET SET AND VVT SOLENOID O-RINGS. HIGH-PRESSURE FUEL-INJECTION PUMP EQUIPPED. REPLACE FUEL-PUMP SEAL IF REPLACING VALVE COVER GASKET SET.