Ford Archives - Auto Xperts

2017 Ford Escape
Mileage
90,275
Service Date
11/20/2025
Services Performed
Verified customer concern upon start up noticed the cooling fan stays on at all times Performed visual inspection found coolant leak from the trans cooler quick connect, scanned the vehicle and found DTC P0116-coolant temp sensor circuit tech checked the relay due to the overheating and consistent cooling fan running the relay has jammed, *Recommend replacing the Trans cooler hose with quick connect, cooling fan relay, engine coolant temperature sensor, coolant outlet flange and thermostat and recheck tech also found upon inspection that the brake vacuum pump is leaking *Recommend replacing brake vacuum pump as well
HEATER HOSES – Remove & Replace – One – [Includes: Bleed System.] – [NOTE: Deduct 0.2 when used in conjunction with Radiator Hose(s) – R&R.]
COOLANT OUTLET – Remove & Replace – 2.0L Eng At Cylinder Head
POWER BRAKE BOOSTER -Vacuum pump Remove & Replace
THERMOSTAT &/OR GASKET – Remove & Replace – 2.0L Eng – [Serviced as an Assembly.]
DISC ROTOR – Remove & Replace – Rear,Both – [Includes: Repack Wheel Bearings (where applicable) and replace Pads (if necessary). DOES NOT include refinishing.]
Jeff S. gave our service a 5 star review on 11/21/2025
2013 Ford C-Max
Mileage
102,786
Service Date
10/14/2025
Services Performed
Verified customer concern Unable to start vehicle without jump starting vehicle Checked vehicle battery and found its new and ford brand need minimum 4 hours of electrical diagnosis
After checking 12 volt battery charging status found its not getting charged, continued diagnosing the charging system found 10Amp fuse for battery electronics control module is blown replaced the 10Amp fuse and still battery was not getting charged. Performed further diagnose and found 15Amp fuse for Battery electronics control module is blown and also 15Amp fuse for charge fan (C-Max Energy) is blown. Replaced both 15Amp fuses, still the charging system was not working. Continued diagnosing and found 30Amp and 40Amp fuse for AC/DC charger , DC/AC power converter is blown as well. Replaced both fuses and still car was not charging. Continued diagnosing and found multiple fuses blown and the main power supply fuses 175Amp after replacing the 175Amp fuse finally the battery charging system became active and the vehicle started to charge the battery as designed. Test drove the vehicle and found the car runs normal with no issues. REC charging the hybrid battery. NOTE: please advise customer to drive the vehicle for a while after electrical repairs to set all the monitors.
Amberlynn M. gave our service a 5 star review on 10/14/2025
2017 Ford Fusion
Mileage
108,089
Service Date
9/2/2025
Services Performed
Verified customer concern upon start up and test drive tech heard ticking/gear noise, raised the vehicle while running and noticed the noise is coming from transmission where the cv shaft goes in which is output shaft of trans housing tech took a few drop of trans fluid sample and noticed the fine metallic particles, seems its just started to failing if the customer wants to know exactly what part is failed further diagnoses of removing the side pan for trans is required, (Note Either way the transmission has to be replaced)
Flushed oil cooler and lines before replacement of transmission
TRANSAXLE ASSEMBLY – Remove & Replace – 2.0L Eng,Normally Aspirated
Colleen B. gave our service a 5 star review on 9/2/2025
2019 Ford Escape
Mileage
79,316
Service Date
8/29/2025
Services Performed
New tire installed on all four wheels and balanced and spare tire inspection
Mark G. gave our service a 5 star review on 9/1/2025
2020 Ford F-150
Mileage
31,451
Service Date
7/23/2025
Services Performed
Change engine oil & replace oil filter Check tire pressure Check other fluids level and Condition
Francisco B. gave our service a 5 star review on 7/23/2025
2017 Ford Escape
Mileage
84,472
Service Date
5/7/2025
Services Performed
Verified customer concern found engine light is on scanned the vehicle and found P0456 EVAP system leak detected P164D All wheel drive ID block corrupted Checked data and found both codes are relating to evap system visually inspected the vehicle evap system and found no obvious concern infused smoke to the system and found the purge valve intermittently stays open partially recommend replacing purge solenoid and recheck the rest of the system
CANISTER PURGE SOLENOID – Remove & Replace – 2.0L Eng – [Includes: Component test.]
Jeff S. gave our service a 5 star review on 5/8/2025
2014 Ford C-Max
Mileage
119,748
Service Date
4/17/2025
Services Performed
Verified customer concern performed drive test and heard abnormal grinding coming from the front of the vehicle and got louder while accelerating. Vehicle intermittently revs and then the engine will stall. Performed code scan and found: P0A92-71- Hybrid Generator Performance- Actuator stuck P1920-62- Engine Speed signal- Signal compare failure Visually inspected vehicle and found no obvious concerns but when in gear, pin pointed noise coming from transmission. Got fluid sample and found fluid to be dark and has metallic particles inside, indicating transmission internal failure. REC transmission assembly. Note: Upon removal of transmission, will be inspecting both cv axle splines and other components.
TRANSAXLE ASSEMBLY – Remove & Replace – Energi SEL
Alignment
Nathalie J. gave our service a 5 star review on 4/17/2025
2011 Ford Pickup
Mileage
68,086
Service Date
3/28/2025
Services Performed
Change engine oil & replace oil filter Check tire pressure Check other fluids level and Condition
Technician verified customer concern plastic piece that slides when selecting gears broken *Recommend replacement of the plastic piece
Technician verified customer concern found that part of the trim for the seatbelt (connected to the seat) was broken off *recommend replace trim piece
LUMBAR SWITCH COVER – Remove & Replace – F150
Unable to repair recommend customer take to a auto glass repair facility
Robin S. gave our service a 5 star review on 3/28/2025
2014 Ford Mustang
Mileage
167,871
Service Date
3/26/2025
Services Performed
Change engine oil & replace oil filter Check tire pressure Check other fluids level and Condition
John G. gave our service a 5 star review on 3/26/2025
2008 Ford Crown Victoria
Mileage
159,895
Service Date
12/9/2024
Services Performed
visually inspected and found the front brake pads are at 6mm and rear at 6mm but found that the rotors were grooved and scored severely also noticed parking brake and red brake light is on clear the lights after battery is replaced and recheck *Recommend replacing brakes all the way around and recheck
Verified customer concern found the car does not have power jump started and checked the alternator output voltage is good 14.1 volts battery is dead *Recommend replacing battery
BATTERY – Remove & Replace – [Includes: Test.]
verified customer concern found the door lock assembly is inoperable Note: Driver door panel handle was broken prior to start work *Recommend replacing door lock/latch with acuator assembly Note: to open the driver door the panel has to be removed which in these cases might get damaged a bit or broke while opening Note: the driver door has dent and gets stuck with the fender every time opening and closing * recommend body shop for fixing and adjusting the door and fender
Installed the latch and everything working perfectly fine Note: the driver door has dent and gets stuck with the fender every time opening and closing * recommend body shop for fixing and adjusting the door and fender
Erika L. gave our service a 5 star review on 12/10/2024

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