CRM Mitchell1, Author at Auto Xperts

2013 Buick Encore
Mileage
62,855
Service Date
12/14/2023
Services Performed
– started vehicle; NO warning lights on – scanned vehicle; NO pending or active codes – oil level/condition ok – coolant tank low; visual evidence of coolant leaks present – pressurized cooling system and found the water outlet on the back of the engine is cracked and visibly leaking. Engine oil cooler/filter assembly seals are leaking. REPLACE WATER OUTLET AND OUTLET SEAL. REPLACE OIL COOLER/FILTER ASSEMBLY SEALS. VACUUM FILL COOLING SYSTEM AND TOP OFF ENGINE OIL.
WATER OUTLET – Remove & Replace – [Includes:Drain and refill Low Temperature Cooling System.]
Replaced oil cooler seals with new
Technician found while pressurizing and vacuuming filling coolant system found that system was not holding proper pressure Technician performed inspection and found: Water pump leaking from weep hole *Recommend replacement of water pump and recheck
Renee B. gave our service a 5 star review on 12/14/2023
2016 Toyota 4Runner
Mileage
101,162
Service Date
12/8/2023
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found: Both sway bar link boots torn
Trevor C. gave our service a 5 star review on 12/9/2023
2014 Ford Fiesta
Mileage
139,966
Service Date
12/6/2023
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt Technician performed inspection and found: No work needed at this time everything in good working condition
Could not replicate customer concern Technician performed brake inspection and found: Front pads and rotors thick and in good condition Rear drums and shoes in good condition at this time *Recommend customer bring the vehicle back if concern persist
Patrick A. gave our service a 5 star review on 12/8/2023
2019 Chevrolet Suburban
Mileage
84,179
Service Date
11/27/2023
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Up to 1 Qt Technician performed inspection:
James E. gave our service a 5 star review on 11/27/2023
2017 BMW 530i
Mileage
70,726
Service Date
11/20/2023
Services Performed
Technician verified customer concern coolant leaking Technician performed coolant pressure test and found: Oil filter housing leaking *Recommend replacement of the oil filter housing gasket and recheck
ENGINE OIL FILTER HOUSING – Remove & Replace
Sean C. gave our service a 5 star review on 11/24/2023
2017 Chevrolet Malibu
Mileage
213,644
Service Date
11/17/2023
Services Performed
– started vehicle, NO CEL ON – performed scan, NO ENGINE CODES – oil level slightly above the minimum level. Condition ok. – started vehicle multiple times and road tested vehicle to enable start/stop to occur. Starter makes a loud metallic scraping noise with every startup. – lifted vehicle and visually inspected starter assembly – starter assembly, cables, and hardware show no signs of external damage or other obvious concerns – NEED TO REMOVE STARTER TO INSPECT STARTER PINION GEAR AND FLYWHEEL FOR DAMAGE.
STARTER ASSEMBLY – Remove & Replace – 1.5L Eng
Robert W. gave our service a 5 star review on 11/17/2023
2005 Honda Odyssey
Mileage
163,013
Service Date
11/15/2023
Services Performed
Customer BYOP no warranty on parts or labor DID NOT DIAGNOSE Check engine light illuminated for codes: P0AB7- Rear engine mount actuator control circuit low P0420- Catalytic efficiency below threshold P0137- Oxygen sensor bank 1 sensor 2 circuit low voltage Warning lights on: VSA light slide door light ABS light Airbag light
Cliff S. gave our service a 5 star review on 11/15/2023
2014 Acura RDX
Mileage
102,330
Service Date
10/18/2023
Services Performed
Change engine oil & replace oil filter Check tire pressure Check/Top fluids – Upto 1 Qt
Charging system test
Aja S. gave our service a 5 star review on 11/13/2023
2017 Toyota Sienna
Mileage
77,805
Service Date
11/3/2023
Services Performed
Verified customer concern regarding vehicle making a rattling noise. Technician found upon inspection: Water pump pulley wobbling while vehicle is running. Took belt off and checked pulleys, water pump pulley has excessive play and dried coolant residue around it Also found that the tensioner assembly bearing is weak/has play and is noisy *Recommend replacement of the water pump and the tensioner assembly and recheck
WATER PUMP – Remove & Replace – w/o Radar Cruise Control – [Includes: R&I Air Conditioning Compressor. Includes: R&I Engine Thermostat Housing. Includes: R&I Radiator. Includes: Adjust Radar Sensor.]
Technician verified customer concern clunking when going into reverse Technician performed inspection and found: Upon mount check found all engine mounts failed/cracked causing excessive engine movement *Recommend replacement of all engine mounts and recheck
ENGINE MOUNT – Remove & Replace – FWD Engine,Front,Right of Eng Compartment
ENGINE MOUNT – Remove & Replace – FWD Transaxle,Left,Front of Eng Compartment
ENGINE MOUNT – Remove & Replace – FWD Transaxle,Rear,Left of Eng Compartment
ENGINE TORQUE MOUNT – Remove & Replace
Technician found upon inspection: Engine oil level sensor leaking
OIL LEVEL SENSOR OR SWITCH – Remove & Replace – [Includes: R&I Oil Pan.]
Terry C. gave our service a 5 star review on 11/4/2023
2018 Hyundai Elantra
Mileage
87,340
Service Date
10/11/2023
Services Performed
– started vehicle; NO CEL; tire light on – scanned vehicle; NO CODES – road tested vehicle; verified exhaust is intermittently loud – visually inspected exhaust system and found no obvious concerns. All fasteners tight, no broken welds or missing components. No repairs to be made. – clunking noise from the right front of vehicle – visually inspected vehicle and found engine mount has failed; failed mount putting stress on trans mount. Trans mount tearing visible. Replace engine mount and trans mount, upper. Recheck concern.
ENGINE MOUNT – Remove & Replace – Engine,Right
ENGINE OR TRANSMISSION MOUNT – Remove & Replace – Trans Mount
Farah C. gave our service a 5 star review on 10/12/2023

CRM Mitchell1

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